Last week, an Australian tourist died at a hospital in north Iceland. He was admitted when seriously ill, and it turned out that he had the COVID-19 virus but didn’t how typical signs of it. Initially, hospital staff said it was unlikely that he died of the virus but they have now changed their mind, saying that he DID in fact have a severe case of pneumonia, which virus victims may get if badly affected.
The tourist had been travelling around Iceland for a week with his partner. Was he aware of where to go for help? Has anyone has looked into the proportion of “foreigners” and tourists globally who may not know what to do/ where to go in crisis situations, let alone have constant access to hand sanitisers or soap. (Rough sleepers also are unlikely to have access to hand sanitisers or soap, let alone being able to self-isolate away from others, but that’s another story.)
If staying in hotels or guesthouses, the staff should be able to help tourists in trouble, telling them where to find help, etc. But in the case of flats such as Air BnB, there is no guarantee that any such information would be available for guests.
And migrants who do not speak the language of their host country – for instance, many Polish people in Iceland do not speak either Icelandic or English – may also have trouble finding out about latest developments such as bans on gatherings over a certain number, or whether or not to send their children to school. The Icelandic website that gives up-to-date information on the virus, covid.is, is in Icelandic, English and Polish, but is not much use for speakers of other languages.
Although this blog was sparked by COVID-19, it is actually applicable to any health crisis. Crucial information is often not available for everyone, and in some cases elderly family members come to join their family but do not go to school or work and have limited social opportunities and may only speak their heritage language – in which vital information may not be available.
Update 23 March: The Icelandic media reported today that in Sweden, out of the 27 fatalities due to COVD-19, 6 occurred in people with a Somalian background. The Swedish association of Somalian doctors said that lack of information in Somalian had undoubtedly been partly responsible for the high number of fatalities.